Send an email with subject 'Cancel my account' to support@ledger123.com at least one day before your next billing date.
If you cancel within first month of joining us, your entire hosting fee is refunded.
After first month, if you cancel any time during the month, you are charged for the whole month.
No. not at this time.
To provide best possible support through email, we use RT. All your requests are assigned a number and resolved as soon as possible.
This helps us keep our prices low and keep us focused on enhancing our services.
We are always working hard to enhance the application and hosting features. We would love to hear from you but we can't promise it will be added. Your request will be added to the features queue. If there is enough demand for this feature, it will get implemented.
You can, however, always sponsor a new feature by paying for it and get it added on priority basis. Contact sales@ledger123.com.
We host our servers at joyent.com and slicehost.com.
You can download your data backup using System–Backup menu. Backup file is in text format and intended for import in postgresql database. With minor changes it can be imported in any database software.
We are also planning other formats (csv, html) but currently there is no release date has been decided.
Yes, we offer CSV import for all type of transactions. You need to export data from your old accounting software in CSV format. You can then format it and import it into your hosted account.
See this wiki for details.
If you are having difficulty, open a support ticket.
We have recently removed all limitations of the free hosting plan. The only limitation now is that only a single user can access the free edition.
Yes, you can. With every customization or feature, we make sure it does not break backward compatibility with the official sql ledger release.
Download backup of your data and restore it in your local installation. Your all data and reports will be fully functional and accurate. The only downside is that features added by us will not be available.
Yes. We do offer custom sql-ledger development. Contact sales@ledger123.com with your requirements.